Customer Service

Cpw|northwest Premier Insurance Agency • Wenatchee, WA

456d • $37,440 - $52,000

About The Position

The Customer Service Rep/Sales position at CPW Northwest Premier Insurance involves providing exceptional customer service and support in the insurance industry. The role focuses on building and maintaining customer relationships, educating clients about insurance options, and responding to inquiries regarding policies and claims. The ideal candidate will be enthusiastic about the insurance field and committed to helping clients manage risks and recover from unexpected events.

Requirements

• WA Property & Casualty License (or willing to obtain within 6 months)
• 1+ year experience in sales/insurance
• High School Diploma
• Excellent communication skills - written and verbal
• Enthusiastic about the role insurance products play in helping people manage risks
• Excellent follow-up and multi-tasking skills
• Organizational skills
• Self-motivated
• Detail-oriented
• Eager to provide excellent customer service
• Ability to work in a team environment

Responsibilities

• Build and maintain customer relationships.
• Provide friendly customer service in a prompt and accurate manner.
• Respond to client inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, and claim submissions.
• Educate customers about insurance options and provide clarification regarding ever-changing insurance guidelines.

Benefits

• Paid Holidays
• Flexible schedule
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED