CUSTOMER SERVICE

OPAL FOODS COOPERATIVE INC • Neosho, MO

8d • $20

About The Position

The purpose of this role is to accurately receive, process, and maintain customer orders while working with the logistics manager to ensure the alignment of orders, plant supplies, and carrier capabilities. This position also partners with accounting to identify and correct order discrepancies.

Requirements

• High school diploma or equivalent
• Working knowledge of Microsoft Office products including Excel, Word, and Outlook
• Detail-oriented and able to accurately and efficiently enter customer information
• Demonstrated ability to manage multiple demands and communicate effectively via email
• Demonstrated ability to effectively speak, read, and write in English.
• Demonstrated ability to effectively work with other team members
• Demonstrated ability to effectively communicate with others including leaders, other team members, and customers

Responsibilities

• Ensure all customer orders, PO’s, BOL’s, and POD’s are in alignment and sent through for invoicing daily
• Receiving customer orders, and ensuring accuracy within the ordering and accounting software
• Help maintain alignment between customers, their orders, the carriers, and the complex shipping out the eggs
• Helping with customer pricing and future business
• Being available for the designated weekend/evening rotation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED