Customer Service

SCHEELS • Eden Prairie, MN

494d • $37,440 - $37,440

About The Position

SCHEELS is seeking passionate individuals who love sports, fitness, fashion, or the outdoors to join our team as Customer Service Associates. As a leader in the sporting goods industry, SCHEELS is dedicated to creating the best customer experience in the USA. We offer extensive business and product training to empower our associates to become experts in meeting and exceeding customer needs and expectations. Our associates are equipped with the best product knowledge and expert training, ensuring they can provide unmatched customer service. Mentorship and professional development are integral parts of your career at SCHEELS, allowing you to grow and thrive in a supportive environment. In this role, you will be responsible for greeting customers as they enter and exit the store, promoting the Scheels Visa Rewards card, and accurately balancing your cash drawer at the end of each day. Maintaining a clean working environment and personal workspace is essential, as is engaging in meaningful conversations with customers to personalize their shopping experience. You will conclude each transaction with a heartfelt “thank you” to every customer, reinforcing our commitment to exceptional service. Additionally, you will maintain a professional appearance on the sales floor and contribute to a positive team atmosphere that fosters pride and personal growth. The position requires basic math skills, the ability to read and comprehend simple instructions, and effective communication skills to present information clearly to customers and colleagues. You will need to demonstrate strong organizational skills, attention to detail, and problem-solving abilities. A proactive approach to continuous improvement and a positive team spirit are essential for success in this role. Flexibility in working hours, including evenings, weekends, and holidays, is also required as part of the job responsibilities.