Customer Service

Morse Moving And StorageRomulus, MI
381d$30,000 - $30,000

About The Position

The Customer Service & Revenue Clerk position at Morse Moving and Storage is a full-time role focused on providing quality customer service in both domestic and international moving operations. The ideal candidate will be self-motivated and able to work well in a team environment, with opportunities for advancement within the company. Training will be provided for the specific programs used in the moving and trucking business.

Requirements

  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Basic knowledge of customer service principles.
  • Familiarity with QuickBooks is a plus.
  • Ability to communicate effectively in English.
  • Entry-level position, suitable for candidates with little to no experience.

Nice To Haves

  • Knowledge of the moving or trucking business is helpful but not required.

Responsibilities

  • Provide excellent customer service to clients inquiring about moving services.
  • Assist with revenue-related tasks and clerical duties.
  • Communicate effectively with team members and clients to ensure smooth operations.
  • Handle customer inquiries and resolve issues promptly.
  • Maintain accurate records and documentation related to customer interactions.

Benefits

  • Profit sharing
  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Retirement plan
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