Customer Service Writer

TransdevCapital Heights, MD
37d$22 - $30Onsite

About The Position

Transdev in Capital Heights, MD is hiring a Service Writer. The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum $ 22.00 -$30.00 Maximum Benefits include : Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 1 0 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Requirements

  • High school diploma or equivalent
  • Previous vehicle maintenance administrative experience preferred.
  • Strong data entry skills.
  • Computer literate with an advanced working knowledge of Microsoft Office.
  • Subject to DOT drug testing and physical if applicable.
  • DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
  • The essential functions of this position require the ability to: Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
  • Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
  • Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
  • Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

Nice To Haves

  • Previous vehicle maintenance administrative experience preferred.

Responsibilities

  • Open work request immediately upon receipt.
  • Close work request immediately upon completion of quality inspection.
  • Run and review reports as needed.
  • Answers shop telephones and schedule repair appointments.
  • Maintain vehicle information files.
  • Take road call information and dispatch mechanics or outside service.
  • Arrange pick-up of outside repairs.

Benefits

  • Competitive compensation package of minimum $ 22.00 -$30.00 Maximum
  • Vacation: minimum of two (2) weeks
  • Sick days: 5 days
  • Holidays: 1 0 days
  • 401(k) retirement plan
  • medical, dental and vision
  • life insurance
  • short-term disability
  • voluntary long-term disability

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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