Customer Service Warranty Representative
KB Homes•Lathrop, CA
269d•$65,000 - $75,000
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About The Position
The Customer Service Representative is responsible for handling customer service/warranty issues for homeowners for a period of time after the close of escrow. This role schedules subcontractors, evaluates the subcontractor's work and completes warranty claims within seven (7) days at both active and close-out communities. In addition, the Customer Service Representative will conduct homeowner orientations and follow-up with homeowners periodically at designated times.
