Customer Service Verification Specialist

Vertical Screen • Warminster, PA

100d • $15

About The Position

At Vertical Screen, Inc., we help job applicants move forward in the hiring process by verifying their employment and education history. As a Verification Researcher, you'll conduct phone-based investigations in a non-sales call center environment, using your attention to detail and communication skills to gather accurate background information. This is an on-site position out of Warminster, PA with the hours of 10am-6pm M-F. This position pays $15.00hr.

Requirements

• Must be able to work in a fast paced, inbound/outbound call center environment
• Ability to multitask
• Strong attention to detail
• Ability to efficiently operate and navigate a computer and internal software
• Excellent verbal and written communication skills
• Must be proficient in Microsoft Office

Responsibilities

• Verify education and employment history as well as conduct reference interviews
• Conduct research via outbound calls, fax, email, internet and online database searches
• Master the proprietary software to accurately transcribe verified information and notes
• Meet pre-established production goals

Benefits

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid lunch breaks
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Overtime options available
• Casual dress code
• Flexible work schedules
• RushBus scheduled service from Septa Bus Route 22 and Regional Rail
• Employee referral bonus program
• Discounts through partnerships & neighborhood business programs

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED