Carvana-posted 3 months ago
$19 - $21/Yr
Full-time • Entry Level
Hammond, LA
Motor Vehicle and Parts Dealers

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?

  • Deliver vehicles straight to customers' doors with our custom car haulers.
  • Frequently load/unload vehicles onto the hauler and regularly inspect the car-hauler to ensure it is safe to drive.
  • Complete customer paperwork and include thorough notes in our customer tracking system.
  • Consistently drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
  • At least 2 years of customer-facing experience.
  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto haulers.
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
  • Must be able to read, write, speak and understand English.
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
  • Must pass a drug test and obtain a DOT Medical Card.
  • Must be at least 21 years of age and possess a valid driver's license.
  • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.
  • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
  • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment.
  • California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
  • Competitive, Performance-Based Compensation.
  • 401(k) with Carvana match.
  • Opportunity for overtime during busy seasons.
  • 100% Company Paid Healthcare Premiums plus Dental + Vision benefits.
  • Wellness program to support mental, physical and financial health.
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter).
  • Tuition reimbursement and student loan repayment program.
  • Carvana Shares and Employee Stock Purchase Plan discount.
  • Extensive internal growth and professional development opportunities.
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