Fully Remote | Customer Service – Travel Reservations

Destination Knot

2d • $40,000 - $70,000 • Remote

About The Position

We are seeking dependable and service-driven individuals to join our team in a fully remote Customer Service – Travel Reservations role. This position supports clients with coordinating travel arrangements, confirming reservations, and ensuring accurate itinerary details.
This is an entry-level opportunity within the travel industry. Structured training and ongoing support are provided to help you succeed in a remote environment.

Requirements

• Strong communication skills (written and verbal)
• Customer-focused mindset with attention to detail
• Comfortable navigating online systems and reservation platforms
• Ability to manage tasks independently in a remote setting

Nice To Haves

• Previous customer service, hospitality, or administrative experience is helpful but not required

Responsibilities

• Assist clients with booking and confirming flights, hotels, cruises, and vacation packages
• Respond to travel-related questions and provide reservation updates
• Review booking details for accuracy, including dates, traveler information, and accommodations
• Communicate professionally via phone, email, and messaging platforms
• Maintain organized client records and documentation
• Provide follow-up assistance before and after travel

Benefits

• Structured onboarding and guided training
• Access to established booking tools and supplier resources
• Flexible fully remote work environment
• Supportive and collaborative team structure

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed