Customer Service

Blyss JourneysRaleigh, NC
1dRemote

About The Position

We are seeking motivated, customer-focused individuals to join our team as Customer Service & Travel Experience Specialists. In this role, you will assist clients with planning and booking unforgettable travel experiences while delivering exceptional customer service throughout the entire journey. This opportunity is ideal for individuals who enjoy helping others, value flexibility, and are interested in earning income in the travel industry. No prior travel experience is required.

Requirements

  • Strong customer service and communication skills
  • Self-motivated with the ability to work independently
  • Organized and detail-oriented
  • Comfortable using computers, email, and online systems
  • Reliable internet access and phone

Nice To Haves

  • Sales, hospitality, or customer service experience is a plus (not required)

Responsibilities

  • Assist clients with travel planning, including vacations, cruises, destination weddings, and honeymoons
  • Provide exceptional customer service via phone, email, text, and social platforms
  • Research destinations, resorts, and travel options based on client preferences
  • Book and manage reservations, including flights, hotels, and vacation packages
  • Communicate clearly with clients before, during, and after travel
  • Handle changes, questions, and problem resolution professionally
  • Build and maintain strong client relationships for repeat and referral business

Benefits

  • Remote work with flexible hours
  • Comprehensive training
  • Access to industry booking platforms and tools
  • Travel discounts and agent perks
  • Opportunity for performance-based income with growth potential
  • Supportive team environment
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