Alphabe Insight Inc-posted about 3 hours ago
$48,000 - $52,000/Yr
Full-time
San Antonio, TX

Swift 7 Consultants is seeking a motivated and professional Customer Service Trainer to join our growing team. This role is ideal for individuals passionate about coaching, communication, and developing high-performing customer service teams. The Customer Service Trainer will be responsible for delivering structured training programs, ensuring consistency in service standards, and supporting team development initiatives.

  • Design and deliver engaging customer service training sessions
  • Facilitate onboarding and continuous development programs
  • Evaluate training effectiveness and provide constructive feedback
  • Support teams in improving communication, problem-solving, and service quality
  • Collaborate with leadership to align training objectives with business goals
  • Maintain training materials and documentation
  • Strong communication and presentation skills
  • Ability to train, motivate, and guide diverse teams
  • Excellent organizational and time-management abilities
  • Professional attitude with a focus on service excellence
  • Adaptability in a fast-paced, evolving environment
  • Competitive salary ($48,000 – $52,000)
  • Clear growth and advancement opportunities
  • Professional development and ongoing training
  • Supportive and collaborative work environment
  • Stable, full-time position with long-term potential
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