Customer Service Trainer
Alphabe Insight Inc•Cincinnati, OH
2d•$48,000 - $53,000
About The Position
We are seeking a Customer Service Trainer to join our Cincinnati team. In this role, you will empower our customer service staff with the skills, knowledge, and confidence needed to deliver outstanding support to our clients. You will play a key part in shaping training programs and ensuring the success of our service team.
Requirements
- Strong communication and presentation skills.
- Ability to motivate, mentor, and inspire others.
- Detail-oriented with excellent organizational skills.
- Passion for delivering outstanding customer experiences.
- Adaptable and proactive in a fast-paced environment.
Responsibilities
- Develop and implement comprehensive training programs for customer service staff.
- Conduct engaging training sessions, workshops, and one-on-one coaching.
- Monitor team performance and provide ongoing feedback and guidance.
- Collaborate with management to identify areas for skill development and improvement.
- Ensure adherence to company standards and best practices in customer interactions.
Benefits
- Competitive salary ($48,000 – $53,000/year).
- Opportunities for growth and career development.
- Supportive, collaborative work environment.
- Skill-building and ongoing professional development.
- Full-time employment with comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
