Customer Service Trainer (Remote)
California FAIR Plan Association•Los Angeles, CA
239d
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About The Position
The Customer Service Trainer will provide critical support to our Customer Service Department. This role will create, deliver, and facilitate technical and non-technical training for new and existing employees in the Customer Service Department. This role is crucial for ensuring exceptional customer experiences, consistently collaborating with service leadership to assess training needs, and building relevant solutions. This position will also provide auditing support to build based on the ongoing needs of the department and vendor partners.
