Customer Service Trainee - Remote

Spade Recruiting•Columbus, OH

13d•Remote

About The Position

This is a fully remote role designed for individuals who want to make a meaningful impact while building a long-term career. You’ll be working with union members who have requested information, helping them understand available benefits and guiding them through their options in a clear and supportive way. Each interaction plays a role in helping families make informed decisions about their protection and financial future.

Requirements

Clear and professional communicators
Organized, dependable, and self-motivated individuals
People who enjoy educating and helping others
High school diploma or equivalent required

Nice To Haves

Experience in customer service, retail, or sales is an asset but not mandatory

Responsibilities

Connecting with members by phone or virtual appointment
Conducting scheduled benefit reviews and consultations
Explaining program details in a simple, easy-to-understand manner
Accurately completing digital documentation
Providing follow-up support to maintain ongoing relationships

Benefits

Competitive earning potential with weekly compensation and bonus opportunities
Career advancement paths with leadership and management opportunities
Flexible scheduling that supports work-life balance
100% remote environment with systems and tools provided
Residual income opportunities through renewals
Health, dental, and vision coverage available
Professional development through structured training, mentorship, and coaching
Company-sponsored travel incentives, including destinations such as Puerto Rico, Cancun, Las Vegas, Disney, and the Bahamas

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