Customer Service Trainee - WFH

Spade Recruiting • Fort Wayne, IN

30d • Remote

About The Position

This role isn’t simply about working from home—it’s about making a meaningful difference. You’ll be assisting union members who have personally asked for benefit information. Your purpose is to guide them, answer questions, and help them understand the programs designed to support and protect their households. Every conversation you have empowers a family to make informed decisions about their financial security and future well-being.

Requirements

• Strong communication skills and confidence when speaking with others
• Organized work habits and dependability
• A true interest in supporting and educating families
• A high school diploma or equivalent

Nice To Haves

• Customer service, retail, or sales experience (helpful but not required)

Responsibilities

• Connecting with members through scheduled calls or virtual meetings
• Leading structured benefit consultations with clarity and professionalism
• Breaking down coverage details in a simple, easy-to-understand way
• Completing digital documents accurately and efficiently
• Maintaining long-term relationships through consistent communication and follow-up

Benefits

• Weekly Pay & Bonuses – competitive income with performance incentives
• A Clear Path Upward – structured opportunities to move into leadership
• Flexible Hours – create a full-time schedule that suits your life
• Fully Remote Environment – work from anywhere with dependable systems
• Residual Income Potential – long-term earnings through renewals
• Health, Dental & Vision Options – comprehensive benefits available
• Professional Development – ongoing mentorship, coaching, and support
• Annual Company Trips – all-expenses-paid travel to top destinations such as Disney, Puerto Rico, Las Vegas, Cancun, and the Bahamas

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees