Customer Service Technician

Centuri Group, Inc. • Glendale, AZ

1d • Onsite

About The Position

Centuri, a publicly traded company (NYSE: CTRI) with $3 billion in revenue, is a leader in utility and energy infrastructure across North America. The company prides itself on local agility, scalable resources, and comprehensive solutions for the dynamic energy market. Centuri offers professional growth opportunities in a culture that prioritizes safety, sustainability, and teamwork, supported by training and benefits focused on employee well-being. The Customer Service Technician role serves as a crucial liaison between NPL and the Gas Utility Company (Customer), handling work requests, conducting onsite inspections for gas installations/replacements, generating necessary documentation, and maintaining organized filing and tracking systems for all work-related documents.

Requirements

• High School Diploma or equivalent
• 1+ year of experience in the natural gas industry
• General knowledge of natural gas pipeline installations
• Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
• Provide valid US work authorization documents for E-Verify
• Satisfactory results of pre-employment background check results
• Valid driver’s license with clean driving record
• Pre-employment medical fit-for-duty test; hold/obtain DOT medical card
• Join and maintain Union membership
• Fluent in English (all worksite safety instructions are written and spoken in English)
• Ability to perform prolonged and repeated: lifting (including overhead, up to 50lbs); standing; climbing; kneeling; reaching and feeling; crouching and crawling
• Quick/accurate hand-eye coordination and the ability to work in a constant state of alertness and safe manner

Responsibilities

• Liaison between NPL and the Gas Utility Company (Customer)
• Communicate with the Customer on work requests
• Conduct onsite inspections of properties where the Customer desires gas installation/replacement.
• Generate proper documentation for the Customer to process the work orders
• Maintain a highly organized filing and tracking system for all work documentation
• Perform other tasks as requested by leadership

Benefits

• Weekly Payroll
• Paid, on-the-job training for technical skills
• Employee Assistance program benefit
• Health Insurance Plan benefit
• Retirement Plan benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees