Customer Service Technician

Centuri Group, Inc. • McAlester, OK

1d

About The Position

At NPL, part of The Centuri Organization, our employees are part of an established team working to support America’s natural gas utility and energy infrastructure. Working at NPL means you are joining a company with over 50 years of experience, long-standing customer relationships, and one that is deeply integrated into our host communities. Come grow your career with us and be a part of something bigger.
What You'll Do
Liaison between NPL and the Gas Utility Company (Customer)
Communicate with the Customer on work requests
Conduct onsite inspections of properties where the Customer desires gas installation/replacement.
Generate proper documentation for the Customer to process the work orders
Maintain a highly organized filing and tracking system for all work documentation
Perform other tasks as requested by leadership

Requirements

• High School Diploma or equivalent
• 1+ year of experience in the natural gas industry
• General knowledge of natural gas pipeline installations
• Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
• Provide valid US work authorization documents for E-Verify
• Satisfactory results of pre-employment background check results
• Valid driver’s license with clean driving record
• Pre-employment medical fit-for-duty test; hold/obtain DOT medical card
• Join and maintain Union membership

Responsibilities

• Liaison between NPL and the Gas Utility Company (Customer)
• Communicate with the Customer on work requests
• Conduct onsite inspections of properties where the Customer desires gas installation/replacement.
• Generate proper documentation for the Customer to process the work orders
• Maintain a highly organized filing and tracking system for all work documentation
• Perform other tasks as requested by leadership

Benefits

• Join the Largest Natural Gas Distribution Contractor in the United States
• Weekly Payroll
• Paid, on-the-job training for technical skills
• Employee Assistance program benefit
• Health Insurance Plan benefit
• Retirement Plan benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED