Customer Service Technician - TBB

Daimler Truck•High Point, NC

1d•$24 - $37•Onsite

About The Position

Inside the Role As a member of the Freightliner Custom Chassis team, you are responsible for diagnosing and repairing issues on products using proper service procedures and technics. The candidate for this position will have a passion for process improvements, a keen eye to detail, and love numbers. Leading with the Daimler Values of passion, respect, integrity, and discipline is an absolute must. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Benefits include 401k with company match, full coverage benefit plan options, paid vacation (up to 5 weeks), paid sick/PTO, 15 calendar holidays, local wellness center, employee assistance program, comprehensive health and wellness programs, and tuition assistance. CST position offers a starting salary of $24.25/hr. up to top pay of $36.75/hr. Additional $2.00 shift differential for off-shifts. What You Drive at DTNA: Diesel, gasoline, and alternative fuel systems (Electric Vehicle, CNG, Propane) Steering system and axle alignment procedures FCCC product HVAC (Heating and air conditioning) FCCC product - electrical, hydraulic, pneumatic, cooling, and brake systems

Requirements

Must be able to read and interpret blueprints, assembly drawings, and schematics.
Must be able to furnish own tools.
Must be able to communicate well with customers, peers, and other departments.
Due to customer demands, this position is exempt from the daily overtime requirements of the FCCC Overtime Policy.
High school diploma (or equivalent) preferred.
An attached resume is required
Some travel may be required occasionally.
Travel at short notice and work flexible hours.
The final candidate must successfully complete a pre-employment drug screen
Ability to obtain a CDL within 6 months of employment

Nice To Haves

Associate's degree in automotive truck mechanics preferred
3-5 years of experience in all facets of repair and service of commercial vehicles

Responsibilities

Diagnosing and repairing issues on products using proper service procedures and technics.
Assist as required in all phases of problem resolution.
Perform other duties as required by the supervisor