Customer Service Technician

Merritt Properties • Milford Mill, MD

410d

About The Position

The Customer Service Technician at Merritt Properties is responsible for maintaining the physical condition of properties, ensuring they are in top-notch shape both inside and out. This role involves a variety of repair and maintenance tasks, requiring a proactive approach to customer service and a commitment to high performance in a fast-paced environment.

Requirements

• Valid driver's license with a good driving record
• Must have own vehicle
• 3 years of verifiable work history
• Ability to pass a pre-employment background check
• Must pass a pre-employment drug screen
• At least 18 years of age
• Able to lift at least 50 lbs
• Proficient in English
• Basic knowledge of email and texting
• Willingness to work weekends and after-hours if necessary
• High School diploma or equivalent preferred

Nice To Haves

• Technical school degree

Responsibilities

• Perform roof and gutter repairs
• Conduct basic carpentry and drywall work
• Handle basic electrical tasks
• Execute basic plumbing repairs
• Carry out masonry and concrete repairs
• Manage all common area repairs
• Assist with snow removal
• Complete additional duties as assigned

Benefits

• Dental insurance
• Long and Short-Term Disability
• Group Life Insurance
• Group Long Term Care Insurance
• 100% employer-paid Medical Insurance up to the in-network out-of-pocket maximum
• 401(k) Plan participation with employer match
• Employee Assistance Program
• Flexible Spending Accounts
• Paid Holidays
• Paid Time Off
• Wellness program with challenges and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Warehousing and Storage
• Education Level: High school or GED