Customer Service Technician II

Chenega Corporation • Huntsville, AL

11d

About The Position

Customer Service Technician II
Huntsville, AL
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Our Strength Is Our People
We believe taking care of our employees will deliver the best support to our customers and our community. Our success is attributable to our employees. We recruit and retain civic-minded people who fit our family-oriented small business culture.
Valued people deliver the highest level of professionalism and support to our customers. We provide our employees with a positive work environment and social activities that reinforce teamwork.
Venturi, LLC, a Chenega company, has an exciting career opportunity for a Customer Service Technician II who will support the Missile Defense Deployment and Sustainment Operations contract for the Missile Defense Agency and military branches that use this contract for services they need to accomplish missions vital to national security and safety of US and allied military personnel.

Requirements

• High school diploma or GED equivalent.
• 2+ years’ experience in alarm monitoring, physical security, military operations center, emergency communications, or a similar environment is preferred.
• Must be a U.S. Citizen.
• Secret clearance required.
• Must demonstrate maturity and technical strength in the respective area of expertise and be able to adjust quickly to a complex and ever-evolving scope of work.
• Mechanical aptitude and the ability to conscientiously follow written and verbal instructions.
• Proper use of standard hand tools and material handling equipment.
• Proper use of battery-powered tools.
• Ability to maintain a driver’s license.
• Ability to lift boxes, packages, and equipment weighing up to 100 pounds using proper equipment and lifting techniques.
• Physically fit with full use of arms, legs, and back.
• Ability to work in extreme cold or hot conditions in warehouses or weather.
• Ability to maintain required training and certifications.
• Ability to travel 10-20% to CONUS and OCONUS locations.
• Ability to work nights, weekends, and holidays as required.
• Ability to use computers to search for and generate information using Microsoft Office (Excel, Word, PPT, Outlook).
• Ability to use Adobe to create forms and documents and merge files.
• Ability to communicate with customers to understand various shipping and storage requirements.
• Ability to communicate with commercial shipping companies to track and plan for shipments.

Responsibilities

• Maintain proper document accountability for record keeping and historical archives.
• Maintain inventory, prepare order quantities, and track resupply activities.
• Perform fleet planning, operation, and maintenance.
• Perform general maintenance and custodial tasks of warehouse/parts facilities and equipment, e.g., sweeping, and discarding waste.
• Prepare materials for shipping, palletizing, banding, and wrapping, including weights and dimensions.
• Operate various vehicles, including vans, pickup trucks, and 2-ton flatbeds.
• Operate general material handling equipment (Forklifts, pallet jacks, and like equipment).
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED