Customer Service/Technical Support Representative, Onsite (NA) - U.S.
Concentrix Catalyst•Jacksonville, FL
323d•$18
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About The Position
The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering questions and solving problems involved in their use. The Customer Service / Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services.
