Customer Service Support Staff - Duluth Location

Pizza LuceDuluth, MN
3h$11Onsite

About The Position

Pizza Lucé is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing the best possible customer service to our guests by supporting their co-workers in their roles.

Requirements

  • Command of the English language.
  • Ensures every guest has the complete Pizza Lucé experience.
  • Upbeat and friendly personality.
  • Able to stand for 10 hours and lift 40 lbs.
  • Must have a team attitude and be alert to the needs of co-workers and guests.

Nice To Haves

  • Previous customer service and restaurant experience is a plus.
  • Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.

Responsibilities

  • Greet the customers in a timely fashion with warmth and sincerity.
  • Help customers navigate the menu and answer questions or make recommendations.
  • Address customer issues or concerns promptly and professionally.
  • Answer phones and enter customer food orders into the POS system.
  • Assist delivery drivers with packing cold items and labeling.
  • Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience.
  • Perform miscellaneous cleaning tasks and other side work as needed (e.g. sweeping, mopping, taking out the garbage).

Benefits

  • Opportunity to participate in the Referral Program, get up to $200 for each referral
  • Free on-the-shift meals
  • Discounted pizza and menu items after work.
  • An awesome, fun, and supporting work environment committed to work-life balance
  • Enjoy awesome company parties and events
  • Eligibility for paid days off
  • Health, Dental, Vision and Accident Insurance
  • Medical & Dependent Care FSAs
  • 401k Retirement Plan with Industry Leading Company Match
  • Convenient medical care benefits for you and your family
  • Recognition program
  • Free Employee Assistance Program
  • Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving- our restaurants are CLOSED on these holidays
  • Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Come as you are: inclusive, diverse and accepting culture
  • On-the-job training and development at a company with a good reputation in the industry
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