Customer Service Support Staff - Duluth Location

Pizza Luce•Duluth, MN

3h•$11•Onsite

About The Position

Pizza Lucé is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing the best possible customer service to our guests by supporting their co-workers in their roles.

Requirements

Command of the English language.
Ensures every guest has the complete Pizza Lucé experience.
Upbeat and friendly personality.
Able to stand for 10 hours and lift 40 lbs.
Must have a team attitude and be alert to the needs of co-workers and guests.

Nice To Haves

Previous customer service and restaurant experience is a plus.
Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.

Responsibilities

Greet the customers in a timely fashion with warmth and sincerity.
Help customers navigate the menu and answer questions or make recommendations.
Address customer issues or concerns promptly and professionally.
Answer phones and enter customer food orders into the POS system.
Assist delivery drivers with packing cold items and labeling.
Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience.
Perform miscellaneous cleaning tasks and other side work as needed (e.g. sweeping, mopping, taking out the garbage).

Benefits

Opportunity to participate in the Referral Program, get up to $200 for each referral
Free on-the-shift meals
Discounted pizza and menu items after work.
An awesome, fun, and supporting work environment committed to work-life balance
Enjoy awesome company parties and events
Eligibility for paid days off
Health, Dental, Vision and Accident Insurance
Medical & Dependent Care FSAs
401k Retirement Plan with Industry Leading Company Match
Convenient medical care benefits for you and your family
Recognition program
Free Employee Assistance Program
Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving- our restaurants are CLOSED on these holidays
Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day
Come as you are: inclusive, diverse and accepting culture
On-the-job training and development at a company with a good reputation in the industry