Customer Service Supervisor- Golden Triangle Hospitalist

Baptist • Columbus, MS

2d

About The Position

Description Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Job Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation Promotes customer satisfaction while maintaining a positive, professional manner in both verbal Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic Answers telephones, takes and directs messages on a timely basis according to the direction and Maintains an organized and efficient work environment by keeping files and records neat and Coordinates resources necessary to input accurate data, both demographic and medical, collect Carries out all other duties assigned in a timely manner. Completes assigned goals. Specifications Experience Description Minimum Required: One year's current experience with insurance billing and/or medical collection and medical terminology. Preferred/Desired: Prior supervisory experience with insurance billing and/or medical collection and medical terminology. Education Description Minimum Required: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired: Collegiate or medical trade completion. Associate's degree Training Description Minimum Required: Preferred/Desired Special Skills Description Minimum Required: 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired: Proficient with 10-key

Requirements

• One year's current experience with insurance billing and/or medical collection and medical terminology.
• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency.
• Skill to write legibly and record information accurately as necessary to perform job duties.
• 10 key experience
• Excellent customer relations skills.
• Basic knowledge of Windows applications.
• Current knowledge of medical terminology.

Nice To Haves

• Prior supervisory experience with insurance billing and/or medical collection and medical terminology.
• Collegiate or medical trade completion.
• Associate's degree
• Proficient with 10-key

Responsibilities

• Verifies insurance, communicates regularly with carriers and other regulatory agencies
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal
• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic
• Answers telephones, takes and directs messages on a timely basis according to the direction
• Maintains an organized and efficient work environment by keeping files and records neat
• Coordinates resources necessary to input accurate data, both demographic and medical, collect
• Carries out all other duties assigned in a timely manner.
• Completes assigned goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees