Customer Service Specialist (Commercial Lines)

Bridge Specialty Group • Orlando, FL

19h

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL. The primary responsibility of this role is to service customer accounts.

Requirements

• High School or equivalent education
• Proficient with MS Office Suite
• Experience in working in a paperless environment – strong PC skills required
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• Must be detail oriented and possess the ability to multi-task
• Commitment to excellent customer service
• Ability to effectively work well with others
• Be a Team Player with a Positive Attitude
• 2-20 license (within 90 days of employment)

Responsibilities

• Set up New and Renewal client records
• Review applications
• Bind New and Renewal policies
• Issue policies as necessary
• Follow up for missing file documentation (loss runs, applications, etc.)
• Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks
• Order loss control reports, follow up for compliance of recs
• Compliance with Quality Control guidelines
• Other activities, duties, projects or tasks as assigned

Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED