Pick-up agent

Central Transport

22h•$18 - $22•Onsite

About The Position

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!! We want to train you to become a Successful Customer Service Specialist! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills. This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!

Requirements

Must be 16 years of age
Excellent attendance and the ability to work Monday through Friday
Superior communication skills
Strong attention to detail and sense of urgency
Ability to maintain a professional demeanor
Experience with Microsoft office (Outlook), and willingness to learn company specific systems
Ability for detailed note taking
Upbeat personality/positive outlook

Responsibilities

You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
We will teach you how to research issues using available resources.
You will become proficient in maintaining detailed records and documentation for each customer interaction
You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
You will learn how to handle a variety of scenarios with the ability to think decisively