Customer Service Specialist (Full-time in office Monday - Friday)

Pestie • Bluffdale, UT

3d • $17 - $20 • Onsite

About The Position

As a customer service specialist, you will be communicating with our customers via email, live chat, texts, and phone calls. We are looking for someone to join our team from Monday-Friday, 9:00 a.m. to 5:00 p.m. Mountain Time, pay range: $17-$20. We are looking for someone located in Utah who can join us in our Bluffdale office.

Requirements

• Location: Able to be in our Utah office Monday-Friday, 9:00 a.m. - 5:00 p.m.

Nice To Haves

• Education: High school or equivalent (Preferred)
• Experience: Customer Service: 2 years (Preferred)

Responsibilities

• Answer emails, texts, calls, chats and social media in a prompt and friendly manner
• Provide personalized, engaging, and compassionate customer service
• Troubleshoot customer issues and figure out quick solutions
• Implement conflict management skills to de-escalate emails and calls in a way that builds a positive customer experience
• Make independent and insightful decisions keeping customer and company needs in mind

Benefits

• Be part of the most disruptive company in the pest control industry
• Grow your career from the ground floor of a hypergrowth startup
• Healthcare, dental, and vision
• 2 x holiday pay
• Accrued paid time off
• 401K with 4% match
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees