Store Customer Service Specialist PT
About The Position
Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to understand their needs, provide information about products, and recommend suitable solutions. They are responsible for resolving customer concerns promptly, ensuring high client satisfaction, staying updated on product features, and maintaining the quality and visual standards of products and the store. The role also involves achieving excellent customer service while consistently meeting sales goals. Sherwin-Williams aims to inspire and improve the world through its products and solutions, and values its employees by investing in their life, career, and connection through rewards, benefits, flexibility, learning opportunities, and an inclusive team environment.
Requirements
- A review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public
Responsibilities
- Work closely with wholesale and retail customers to determine their needs
- Answer questions about Sherwin-Williams products
- Recommend the right solutions
- Promptly resolve any customer concerns
- Ensure maximum client satisfaction
- Stay up-to-date with product features
- Maintain the high quality and visual standards of the products and store
- Achieve excellent customer service
- Consistently meet the store’s sales goals
Benefits
- Rewards
- Benefits
- Flexibility to enhance health and well-being
- Opportunities to learn
- Opportunities to develop new skills
- Opportunities to grow your contribution
- Inclusive team
- Commitment to our own and broader communities
- Wide range of world-class benefits
- Retirement benefits
- Health care benefits
- Total well-being programs
- Daily commute benefits
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
