Customer Service Specialist - Automotive Finishes
About The Position
The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer their questions about our Automotive Sherwin-Williams products, and recommend the right solutions. The Customer Service Specialist is also expected to promptly resolve customer concerns and ensure maximum client satisfaction. The Customer Service Specialist is also responsible for receiving and preparing orders and safely moving, loading, and delivering products. The individual selected for this role will be expected to work at Automotive Branch #9813 located at 1444 Stanislaus, Fresno, CA 93706. This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change. This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, and any leave required by federal state, or local law. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible
Responsibilities
- works closely with our customers to determine their needs
- answer their questions about our Automotive Sherwin-Williams products
- recommend the right solutions
- promptly resolve customer concerns
- ensure maximum client satisfaction
- receiving and preparing orders
- safely moving, loading, and delivering products
Benefits
- health benefits, such as medical, dental and vision coverage
- Flexible Spending Accounts (FSAs)
- disability coverage
- security, retirement and saving benefits
- generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, and any leave required by federal state, or local law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
