Customer Service Specialist

Sherwin-Williams • Tulsa, OK

9h • Onsite

About The Position

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. The role involves contact with customers, which may include minors, and access to cash, other payment methods, electronic equipment, personal information, store merchandise, and other items of value. A review of criminal history is necessary for this role. The position is located at Store #707521, 4142 S. Peoria Ave., Tulsa OK, 74105. Sherwin-Williams aims to inspire and improve the world by coloring and protecting what matters, and supports its employees with rewards, benefits, flexibility for health and well-being, opportunities for learning and growth, and an inclusive team environment.

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance your health and well-being
• Opportunities to learn
• Opportunities to develop new skills
• Opportunities to grow your contribution
• Inclusive team
• Commitment to our own and broader communities
• Wide range of world-class benefits
• Retirement
• Health care
• Total well-being
• Daily commute

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees