Customer Service Specialist (Full-time in office Tuesday - Saturday $17-$20 an hour)

Pestie•Bluffdale, UT

2d•$17 - $20•Onsite

About The Position

As a customer service specialist, you will take pride in communicating with our customers via email, live chat, texts, and phone calls. We are looking for someone to join our team onsite at our Bluffdale, Utah office, from Tuesday-Saturday, 9:00 a.m. to 5:00 p.m. Mountain Time, with a pay range of $17-$20.

Requirements

Location: Able to be in our Utah office Tuesday-Saturday, 9:00 a.m. - 5:00 p.m.

Nice To Haves

Education: High school or equivalent
Experience: Customer Service: 2 years

Responsibilities

Provide personalized, engaging, and compassionate customer service
Answer emails, texts, calls, chats, and social media in a prompt and friendly manner
Make independent and insightful decisions, keeping customer and company needs in mind
Troubleshoot customer issues and figure out quick solutions
Implement conflict management skills to de-escalate emails and calls in a way that builds a positive customer experience

Benefits

Be part of a team where teamwork, a positive vibe, and a little fun are part of every day
Accrued paid time off (up to 17 days a year)
Company-sponsored team activities
Medical, dental, and vision
2 x holiday pay
1.5 x overtime pay
401K with 4% match
Paid training
Fully stocked break room
Free pest control
Parental leave
Equity in the company