Customer Service Specialist-Eufaula Urgent Care

McAlester Regional Health Center Authority • McAlester, OK

10h • Onsite

About The Position

The Customer Service Specialist serves as the front-line representative for our Urgent Care Clinic. This role plays an important part in ensuring a smooth, accurate, and timely scheduling experience while supporting coordination of care across multiple service areas.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Basic computer proficiency, including experience with Microsoft Office Suite.
• Ability to handle multiple tasks simultaneously and work effectively under pressure.

Responsibilities

• Schedule patient appointments accurately and efficiently across departments.
• Obtain and verify patient demographic and insurance information during pre-registration.
• Coordinate emergency add-on procedures and scheduling changes with appropriate departments.
• Maintain and distribute patient orders to appropriate areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED