Customer Service Specialist

German American Bank • Evansville, IN

408d

About The Position

The Customer Service Specialist at German American Bancorp serves as the first point of contact for clients, assisting them with their banking needs and providing insights into banking, insurance, and wealth management. This role is essential for building strong customer relationships and offers a foundation for a career in financial services.

Requirements

• Ability to maintain confidentiality and listen closely to understand client needs.
• Strong interpersonal skills to build and strengthen long-lasting relationships.

Nice To Haves

• Bilingual/Multilingual skills
• Previous customer service experience
• Cash-handling experience

Responsibilities

• Greet clients and assist them with their banking needs in a friendly manner.
• Manage a cash drawer and perform loan and deposit transactions.
• Verify account information for clients.
• Engage in meaningful conversations to guide clients on their banking journey.
• Educate clients on German American products and services.

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Life insurance
• 17 days paid time off
• 11 paid holidays and bereavement leave
• Education assistance program
• Paid parental bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• 401(k) match
• Stock purchase plan
• Loan discounts
• National and local discounts on various services
• Free checking account and discounted bank services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed