Customer Service Specialist PT

Sherwin-Williams • Delray Beach, FL

91d

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #2010, located at: 970 SE 6th Ave, Delray Beach, FL 33483.

Requirements

• Ability to work closely with wholesale and retail customers.
• Strong communication skills to answer customer questions.
• Problem-solving skills to resolve customer concerns.
• Knowledge of Sherwin-Williams products and features.

Responsibilities

• Determine customer needs and answer questions about Sherwin-Williams products.
• Recommend appropriate solutions to customers.
• Promptly resolve customer concerns to ensure maximum client satisfaction.
• Stay up-to-date with product features.
• Maintain high quality and visual standards of products and store.
• Achieve excellent customer service while meeting store sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees