Customer Service Sales

Elite Material Handling LLC

15d

About The Position

The Company Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today. Elite Material Handling is the premier material handling company in Dallas/Fort Worth and Houston. We have solutions for anything and everything you might need for your business. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more. Job Summary The Customer Service Sales Specialist will key in on the selling of our company’s services and maintenance agreements to new and existing customers with the product being Material Handling Equipment (MHE). This position requires someone to be a fearless “hunter” of new business. Preferred is someone with sales experience in all types of MHE – Forklifts (Electrical, Diesel and Internal Combustion), Lift Trucks, Aerial Lifts, Scissor Lifts, etc. Also, someone who has worked with maintenance/service agreements. Brand names include: Raymond; Clark; Doosan; Linde; Toyota; and other name-brands. Sales Territory The majority of the sales territory will be limited to the Southwest Houston area.

Requirements

• 3+ years cold calling sales experience required.
• 3+ year’s customer service experience required.
• 2+ year’s Industrial Equipment or Construction Sales experience required.
• Excellent oral and written communication.
• Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Must have valid drivers’ license and clean driving record (Department of Motor Vehicles)
• The selected candidate will be required to pass a criminal history background check
• Must own “reliable” transportation.

Nice To Haves

• Bachelor’s Degree preferred.
• Preferred is someone with sales experience in all types of MHE – Forklifts (Electrical, Diesel and Internal Combustion), Lift Trucks, Aerial Lifts, Scissor Lifts, etc. Also, someone who has worked with maintenance/service agreements.

Responsibilities

• Drive and manage the entire sales process - targeting top prospects, identifying client solutions, negotiating and closing.
• Act as a "solutions expert" consultant in helping partners with their unique critical business issues and strategic initiatives.
• Work with senior management to establish a clear and effective plan for growing the company customer base. Work with the sales team to share ideas, knowledge and new business development strategies.
• Utilize Sales Force to provide visibility and effectively communicate activity in assigned territory.
• Strategize on social selling opportunities.
• Attend company training programs and accompany other associates or managers during ride along in order to learn job skills.
• Preparing appropriate specs and level of service expectations all in accordance with existing laws, regulations, and company policy.
• Calculating correct job costs & market based pricing for solutions
• Items on sales focus include: Preventative Maintenance; Field & Shop Service; Rental Equipment; Forklift Safety Training; New and used Material Handling Equipment Sales.
• Responsible for generation of order activity to support the sales forecasts through prospecting, lead follow-up and market development.

Benefits

• Competitive pay –Plus incentive opportunities!
• Full benefits package that starts day one– Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring– Learn from our experts in the industry
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees