Customer Service Sales Support Admin Assistant

ASC Engineered Solutions•Dallas, TX

4d•Onsite

About The Position

The Customer Service Sales Support Admin Assistant provides support and diversified clerical duties for the Sales & Operations teams for Dallas, Houston, and San Antonio distribution facilities.

Requirements

Associates Degree in Business Administration and/or Related Field
3-5 + years in Office Administration and/or Customer Service
Outstanding attention to detail and accuracy
Strong written and verbal communication skills
Excellent interpersonal and customer service skills
Demonstrates willingness to undertake duties as assigned
Prioritize and complete a variety of tasks in a timely manner
Working knowledge of clerical, sales, and operational processes
Proficient in Data Entry
Proficient in Microsoft Office, AS400, CRM Dynamics
Ability to be punctual and attend work on a regular and consistent basis
Ability to concentrate with various interruptions and various noise levels
Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
Must be able to remain in a stationary position 80 percent of the time
Occasionally will be expected to lift boxes not to exceed 20 pounds

Responsibilities

Responsible for entering and distributing all RMAs
Responsible for entering and distributing all Credits & Debits
Assist with order entry as assigned by management based on operational demand
Enter all job information sheets and tax certificates
Run and distribute the MTO & WMS Backorder report daily
Review and address every issue in the Carixa program daily
Deliver mail and correspondence throughout Dallas facility
Distribute emails from Dallas Sales Inbox, including E-Store, Jobsheet, and tax related inquiries
Code and submit invoices for departmental expenses
Maintains files in accordance with department and company procedures including consolidation, storage of files, packing slips from receiving department, region 25 vendor invoices, daily packing slips and pick tickets from warehouse
Greet visitors and notify appropriate contact person of their arrival
Assist with company functions for employees – including but not limited to ordering, setup and breakdown of events.
Organizes and maintains common areas – coffee stations, notification boards, holiday signage and décor
Inventory and ordering of office, breakroom, and cleaning supplies for the Dallas distribution center.
Point person for all building maintenance. Main point of contact for the property manager.
Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, and equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe condition or practice to your supervisor
Performs other duties as directed