Customer Service & Sales Representative - Full-Time or Part-Time

Midwestern Wheels•Madison, WI

2d•$50,000 - $60,000•Onsite

About The Position

This isn’t your typical 9–5 job—every day is different! If you enjoy working with people, thrive in a fast-paced environment, and are motivated by sales success, this is an exciting opportunity to grow your career while delivering a Best-in-Class experience to our customers! This position will work at our two local market facilities located at 3230 Packers Avenue and 1136 E Washington Avenue in Madison. Work hours are 7:30 a.m. - 5:30 p.m. Monday through Friday and 8:00 a.m. - 1:00 p.m. on Saturdays.

Requirements

Professional, outgoing, and friendly personality
Assertive, self-motivated, and results-oriented mindset
Previous experience in customer service, retail, or related fields
Strong communication and interpersonal skills
Goal-driven attitude with the ability to meet or exceed sales targets
Team player willing to jump in wherever needed
Willingness to work a variety of shifts including evenings and weekends
Valid Wisconsin driver’s license
Previous sales experience is beneficial but not required.
Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting.
Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management.
Basic computer proficiency, including the ability to use email and reservation software.
Strong problem-solving and conflict resolution skills.
Minimum age of 18 and a valid driver's license with a good driving record.

Nice To Haves

Previous sales experience is a plus, but not required

Responsibilities

Delivering outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations
Showcase your passion for sales by identifying renters’ needs and recommending relevant upgrades and additional services
Assist with daily operations while representing the brand with professionalism and integrity
Work collaboratively with your team to keep operations running smoothly and create the best possible guest experience
Take on additional responsibilities as needed—every day brings new opportunities to learn, grow, and make an impact

Benefits

Total earning potential: $50,000–$60,000 per year (Hourly base pay plus uncapped incentive bonuses for sales upgrades and additional services)
Pay differential for nights and weekends
Paid Time Off (PTO) that begins accruing from day one for eligible full- and part-time employees
Holiday and Birthday Pay
Comprehensive benefits package for full-time employees, including: Medical, dental, vision, life, and disability insurance
401(k) retirement plan with a generous company match
Employee discounts, including car rentals and Avis/Budget vehicle purchases
Access to an Employee Assistance Program (EAP)
Free parking
Paid training