Customer Service & Sales Representative - Full-Time or Part-Time

Midwestern WheelsMadison, WI
$50,000 - $60,000Onsite

About The Position

This isn’t your typical 9–5 job—every day is different! If you enjoy working with people, thrive in a fast-paced environment, and are motivated by sales success, this is an exciting opportunity to grow your career while delivering a Best-in-Class experience to our customers! This position will work at our two local market facilities located at 3230 Packers Avenue and 1136 E Washington Avenue in Madison. Work hours are 7:30 a.m. - 5:30 p.m. Monday through Friday and 8:00 a.m. - 1:00 p.m. on Saturdays.

Requirements

  • Professional, outgoing, and friendly personality
  • Assertive, self-motivated, and results-oriented mindset
  • Previous experience in customer service, retail, or related fields
  • Strong communication and interpersonal skills
  • Goal-driven attitude with the ability to meet or exceed sales targets
  • Team player willing to jump in wherever needed
  • Willingness to work a variety of shifts including evenings and weekends
  • Valid Wisconsin driver’s license
  • Previous sales experience is beneficial but not required.
  • Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting.
  • Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management.
  • Basic computer proficiency, including the ability to use email and reservation software.
  • Strong problem-solving and conflict resolution skills.
  • Minimum age of 18 and a valid driver's license with a good driving record.

Nice To Haves

  • Previous sales experience is a plus, but not required

Responsibilities

  • Delivering outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations
  • Showcase your passion for sales by identifying renters’ needs and recommending relevant upgrades and additional services
  • Assist with daily operations while representing the brand with professionalism and integrity
  • Work collaboratively with your team to keep operations running smoothly and create the best possible guest experience
  • Take on additional responsibilities as needed—every day brings new opportunities to learn, grow, and make an impact

Benefits

  • Total earning potential: $50,000–$60,000 per year (Hourly base pay plus uncapped incentive bonuses for sales upgrades and additional services)
  • Pay differential for nights and weekends
  • Paid Time Off (PTO) that begins accruing from day one for eligible full- and part-time employees
  • Holiday and Birthday Pay
  • Comprehensive benefits package for full-time employees, including: Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan with a generous company match
  • Employee discounts, including car rentals and Avis/Budget vehicle purchases
  • Access to an Employee Assistance Program (EAP)
  • Free parking
  • Paid training
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