Customer Service Sales Representative - Call Center

Tuff Shed • Lancaster, TX

278d • $20 • Remote

About The Position

Tuff Shed is looking for Customer Service Sales Representatives who thrive in a fast-paced environment and are excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX, and offers a hybrid work option after training. The position involves building and nurturing relationships with customers and partners at The Home Depot through various communication channels, including inbound and outbound calls, texts, emails, and online chat.

Requirements

• Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role.
• Availability to work a flexible schedule, including evenings, weekends, and some holidays.
• Demonstrated experience in sales with a strong ability to drive results and meet sales goals; one year preferred.
• Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred.
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing CRM software is highly preferred.
• Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed.
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
• Ability to prioritize and effectively manage time.
• Ability to work successfully within a team environment.

Nice To Haves

• Bilingual (English/Spanish) skills.

Responsibilities

• Build and nurture relationships with customers and partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
• Drive sales through engaging and persuasive conversations while meeting or exceeding targets using the CRM system.

Benefits

• Competitive pay.
• Tiered performance-based sales bonus program.
• Full Time: PTO, paid holidays, medical/dental/vision and life insurance.
• Employee Stock Ownership Plan (ESOP).
• 'Safe Harbor' 401(k) plan.
• On-Demand Access to your pay (restrictions may apply).
• Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Construction of Buildings