Customer Service Rockstar In Office Position
About The Position
🚀 Join Our Rockstar CSR Team! Do you have the energy, drive, and people skills to turn every phone call into a win? At Virtual Office Solutions, we don’t just answer calls — we convert conversations into booked appointments. Our clients count on us to deliver, and we’re looking for Customer Service Rockstars who can make it happen. 🌟 What You’ll Do Convert callers into raving fans by building trust and booking their appointments. Listen actively, ask smart questions, and highlight the value of our services. Juggle multiple calls and tasks with confidence and accuracy. Be the friendly, professional voice that makes customers feel like they called the right place. 🏆 Ready to Be a Rockstar? If you can transform conversations into booked appointments, we want YOU on our team. Don’t just take calls — make an impact. 📩 Apply today and show us how you can shine. 🚀 Why Join Us? At our Call Scheduling Center, we don’t just answer phones—we build trust and keep our clients’ businesses running smoothly. You’ll be part of a supportive team that values professionalism, integrity, and growth. 📞 Apply Today!
Requirements
- You’ve got top-notch communication skills (phone confidence is a must).
- You thrive in a fast-paced, performance-driven environment.
- You’re a team player who shows up with a positive, “let’s do this” attitude.
- You take pride in hitting (and beating) goals — and you love seeing the results.
- We need closers - CSR's who can listen, build value and confidently convert calls into scheduled appointments
- Ability to multitask and stay organized
- Computer literacy (Google Suite experience a plus). Training on multiple CRM systems provided.
Nice To Haves
- Experience with ServiceMonster, HouseCall Pro and Jobber a plus.
- Previous home service business experience preferred (but not required—we will train the right person!)
Responsibilities
- Convert callers into raving fans by building trust and booking their appointments.
- Listen actively, ask smart questions, and highlight the value of our services.
- Juggle multiple calls and tasks with confidence and accuracy.
- Be the friendly, professional voice that makes customers feel like they called the right place.
Benefits
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Vision insurance
- AFLAC
- paid vacation and paid holidays after 60 days
- business casual working environment
- discounts on carpet cleaning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
