Customer Service-Respiratory and Sleep

QUIPT HOME MEDICAL INC • Lexington, KY

108d

About The Position

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. As a Customer Service Rep in our Sleep & Respiratory division, you will verify patients’ insurance benefits, answer patient questions about CPAP & BIPAP, and discuss financial responsibility with patients. You must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude, and a passion for customer service.

Requirements

• Excellent organizational and time management skills
• Extreme attention to detail is required
• Must possess exceptional communication and customer service skills
• Strong Computer skills
• Team player who is able to multitask
• Professional appearance and positive attitude are essential!
• Able to pass a background check
• A minimum of 2 years in a healthcare environment preferred
• Experience with insurance verification, patient intake and customer service preferred

Nice To Haves

• Respiratory/sleep background a plus, but not required.

Responsibilities

• Patient Intake
• Insurance Verification
• Educating patients about CPAP/BIPAPS
• Communicating with patients and doctors' offices
• Cleaning and testing equipment
• Work under the Respiratory Therapist to assist with CPAP setups
• Other duties as assigned

Benefits

• Medical Insurance- multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees