Customer Service Representatives - Seasonal

About the position

The Prince George's Sports & Learning Complex is looking for an energetic, enthusiastic, highly motivated person to be a Customer Service Representative. This position will report directly to the Customer Service Manager and also work closely with the Director of Administrative Services. Customer Service is an integral part of the Prince George's Sports & Learning Complex team.

Responsibilities

• Greeting customers
• Answering telephones
• Distributing mail
• Registering patrons for courses, memberships and events using ParksDirect
• Monitoring traffic along Main Street (main corridor in the building)

Requirements

• Ability to work in a fast-paced environment
• Self-motivated and flexible
• Detail-oriented
• Excellent verbal and written communication skills
• Good interpersonal and management skills
• Highly organized and patient
• Ability to lift packages that weigh at least 10 pounds
• Ability to walk a minimum of 75 feet
• Proficiency in Microsoft Suite is a plus

Nice-to-haves

• High School diploma
• Two years of progressive customer service experience
• Cash handling experience
• College experience preferred

Benefits

• Pay range is $15.00/hour - $15.52/hour
• Continuous posting
• Equal Opportunity Employer
• Workplace culture of diversity, equity and inclusion