Customer Service Representative

Washington Federal-posted 4 months ago
$33,280 - $40,500/Yr
Full-time • Entry Level
Lincoln City, OR
1,001-5,000 employees
Credit Intermediation and Related Activities
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Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another. To start a professional career with Monday through Friday work hours and weekends off. A career that provides opportunity for growth; promoting from within is our top priority. A comprehensive benefits package.

  • Provide a positive first impression through friendly and courteous service.
  • Perform efficient and accurate banking transactions.
  • High school diploma or approved equivalent.
  • Basic math skills, 10-key and keyboarding.
  • Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
  • Well-developed smart phone and digital channel skills.
  • Organized with excellent communication skills and a personable attitude.
  • Previous work in retail, consumer service delivery, or client relations.
  • Highly developed sense of integrity and strong work ethic.
  • Personable and outgoing; able to talk with clients and build rapport and relationships.
  • Great attention to detail and providing accurate service.
  • Technically savvy; able to use multiple computer systems and ability to adapt to change.
  • Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
  • Paid time off for vacation, sick days and holidays
  • Health insurance
  • Stock options
  • Generous 7% 401(k) employer matching
  • Paid Parental Leave
  • Life and AD&D insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans
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