Benjamin Franklin Plumbing - Tom's River-posted 5 months ago
Full-time • Entry Level
Kingman, AZ
Specialty Trade Contractors

Hufsey Home Services is seeking a Customer Service Representative (CSR) to join our team across multiple locations in Texas and Arizona. We pride ourselves on providing exceptional service and support to our clients, and we are looking for individuals who are passionate about helping others and eager to grow in their careers. Our company is part of a successful franchise system known as Authority Brands, and we are committed to ongoing training and development for our staff. As a CSR, you will play a crucial role in managing customer interactions and ensuring a positive experience for our clients.

  • BOOK every possible lead
  • Manage large amounts of incoming phone calls, along with outbounding
  • Build value, trust and a sustainable relationship with our clients
  • Provide accurate, valid and complete information
  • Handle customer complaints, provide appropriate solutions, follow up to ensure resolution
  • Make your interaction with our clients the best part of their day
  • Meet or exceed set standard KPI's
  • You love helping people and can easily express empathy
  • Willing to learn our Hufsey Home Services customer service way
  • You are an excellent communicator
  • You have great attention to detail
  • Self-motivated and customer focused
  • Strong written and verbal communication skills
  • Strong active listening & phone handling skills
  • Professional appearance
  • Ability to multi-task, prioritize, and manage time effectively
  • Comfortable with computer systems and software
  • Uncapped earning potential excites you
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service