Customer Service Representative
American Family Insurance Group•Boston, MA
377d•$47,840 - $63,981•Remote
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About The Position
In this experienced level role, the Customer Service Representative will serve as the first point of contact for Homesite-CONNECT customers, addressing service issues, requests, and account information. The position emphasizes exceptional customer service, conflict resolution, and a growth mindset, while primarily working from home with occasional travel to office locations for team engagements.
