Customer Service Representative
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About The Position
At Grunt Style, what you wear is more than just a necessity, it’s about attitude! We have taken the fighting American spirit and instilled it in everything we do. We provide more just than apparel, we bolster a lifestyle. We take pride in Self, Military and Country and we live our values. We are looking for passionate, hard working individuals to join our growing company of over 400 veterans and patriots. We are Grunt Style and This We'll Defend. The Customer Service Representative plays a critical role in delivering an exceptional customer experience by providing helpful information, answering questions, and resolving complaints. As the first point of contact for customers, this role ensures satisfaction with products and services by addressing inquiries through various communication channels. Additionally, the Customer Service Representative processes orders, makes necessary modifications, and escalates complaints when needed. This position requires the ability to thrive in a fast-paced environment and handle customer concerns with professionalism and efficiency. Additional duties may be assigned.
