MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Are you passionate about helping others and delivering exceptional service? We're looking for a Customer Service Representative who is dedicated, customer-focused, and ready to thrive in a fast-paced environment. In this role, you'll be the first point of contact for our customers resolving inquiries, providing accurate information, and ensuring a seamless and positive experience. If you're a strong communicator with a problem-solving mindset, we'd love to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.