Customer Service Representative

Jb Wholesale Roofing & Building Supplies • Pasadena, CA

254d • $21 - $27

About The Position

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.

Requirements

• Experience assisting customers with purchasing needs, either walk-ins or over the phone
• Intermediate computer skills to enter sales orders and cash transactions into company software
• Reliable, safe, and a team player
• Valid driver's license and satisfactory driving record
• Authorized to work for any employer in the US without sponsorship
• Able to pass criminal and driving background check and a pre-employment drug test

Nice To Haves

• Bilingual (English and Spanish) is preferred, but not required

Responsibilities

• Assist walk-in customers directly
• Coordinate with outside sales force, drivers, and warehouse personnel
• Provide counter sales and phone assistance
• Help customers with purchasing needs
• Develop new sales opportunities through calls to potential new customers

Benefits

• Competitive salaries paid weekly
• 401(k) Retirement Plan with company matching
• Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability offered
• Safety Program with Bonuses for Drivers
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers