Newsday Media Group-posted about 1 year ago
Full-time • Entry Level
Remote • Melville, NY
Publishing Industries
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The Inbound Customer Service Representative plays a crucial role in supporting a high-volume Call Center, acting as the primary liaison between Newsday and its customers. This position focuses on managing customer issues, complaints, and inquiries while ensuring customer satisfaction remains a top priority. The representative will work to improve customer retention and handle a significant volume of calls aimed at reselling subscriptions and resolving client issues effectively.
