Customer Service Representative

Confidential • Buffalo, NY

381d • $41,600 - $49,920

About The Position

The Customer Service Representative position at our Buffalo Manufacturing Facility is a full-time role focused on supporting the manufacturing plant. The representative will handle various tasks including order entry, invoicing, and customer inquiries, ensuring a smooth operation within the facility.

Requirements

• 1+ year of related experience preferred
• Strong customer service skills
• Accurate typing/data entry skills
• Pleasant phone demeanor
• Proficient in Microsoft Office - Excel and Word

Responsibilities

• Entering Orders
• Invoicing Customers
• Processing Supplier Invoices
• Answering Phone lines
• Preparing Bank deposits
• Filing
• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Benefits

• Pay: $20.00 - $24.00 per hour
• Full-time position with 40 hours per week
• Work environment: Office
• Encouragement for all ages, including older job seekers to apply

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed