Evening Customer Service Representative

LifeStation•Union, NJ

25m•$18•Onsite

About The Position

Here at LifeStation, our mission is to leverage innovative technology and services to transform the lives of seniors and help them live safely and independently. LifeStation is one of the largest providers of medical alert monitoring and telehealth technology services in the United States. We are looking for a Customer Service Representative who will join us in that mission. From the moment you walk into our clean and modern call center, you get the right entrepreneurial vibe with all the love and excitement of helping people thrive. Our dedicated customer service team balances rewarding work with a fun and supportive environment as we always come with a positive attitude while showing empathy and kindness towards everyone. If you are looking to join a team who is passionate about challenging the status quo and getting things right, then LifeStation is where you want to be.

Requirements

Passion for the important service that we offer
A strong desire to help others
2+ years of experience in a customer care environment
Comfort using a computer and modern technology
Ability to work in a fast-paced high volume call center
Excellent written and verbal communication skills
HS Diploma or GED required
Access to reliable transportation

Nice To Haves

Experience with a CRM preferred

Responsibilities

Be a supportive voice to our clients and their loved ones
Listen to customers’ questions and concerns and help them find the right solutions
Make a difference in a customer’s day
Become part of an amazing team where you can do what you love every day
Provide the highest possible level of customer service