Customer Service Representative

UNITED WAREHOUSE COMPANY • Wichita, KS

7h

About The Position

Our legacy stems back to our founding in 1915. What that translates to is safety, security, and growth for you. We have stood strong because we work as a team, and we persevere as one. Our people and the contributions of their individual strengths are what makes this company thrive. Here, you have that opportunity and that is why we want you to join us as the next Customer Service Representative. In this important role, the CSR is the point person for our customer and will coordinate, create work orders, invoice, and resolve issues. These tasks include:

Requirements

• Two year’s Customer Service experience in warehousing or similar type industries
• Proficient with Microsoft based applications, specifically Excel
• Excellent organization, time management, scheduling and attention to detail skills
• At least one-year experience processing orders, transactions and or requests

Nice To Haves

• SAP / ERP based software experience preferred

Responsibilities

• Coordinate customer service activities such as, process freight work orders, schedule loads, invoicing, and handling any other customer requests
• Generate bills of lading and any other related paperwork for work orders
• Check all orders for special requests and post inventory records
• Assist, coordinate and conduct physical and cycle counts
• Reconcile inventories to book records and adjust when necessary
• Coordinate special, last minute shipping requests with the warehouse and other departments
• Ensure proper invoicing of account activity
• Partner with operations to solve any customer inventory discrepancies

Benefits

• $Base wage that keeps growing with no pay caps
• Shared health plan. 72% company paid plan premiums
• 2 weeks paid time off in year one for the things you love to do
• 6 paid company holidays’
• 2 floating personal holidays for events that are important in your life
• Yearend company bonuses because your contributions matter
• 401k matching, vested immediately
• AD&D insurance, short/long term disability, Life Insurance paid by the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed